How to Schedule Transportation
You may call our office at (248)320-0162 during business hours and ask for scheduling.
We often can work in same day appointments for new or established clients. If you're in a bind with an appointment that you weren't expecting, give us a call! We'll do everything we can to work it in.
Please keep in mind that we normally require at least 24 hours advance notice during business hours for scheduling, and schedule requests by email should be sent with at least 48 hour advance notice during business hours.
We use a customized computer database in our scheduling. Appointments may be scheduled as far in advance as necessary.
Competitive Rates & Payment Policy
We have very competitive rates.
SPECIAL RATES CAN BE NEGOTIATED FOR LARGER GROUPS AS WELL AS FREQUENT/RECURRING SERVICES
Trips must be prepaid. Acceptable forms of payment include; major credit or debit cards using Cash App and Square technology.
Pick Ups, Drop Offs, & No Shows
We do not leave until your child is received by an adult or is behind closed doors safely. If we cannot leave your child at the specified drop-off location because the child is locked out, an adult is not present or there are unforeseen changes in your child’s schedule, We will then contact a parent to get an alternative drop off location, and a service charge will be applied. Please have a backup plan for these situations and discuss them with your child.
For the safety of your child, courtesy of the driver, and promptness of our schedules, it is extremely important that you advise us if your child will not be riding with us on any given day. It creates concern about your child’s whereabouts and causes delays.
Types of Transportation Requests
- Our trips cover appointments for clients going to:
- Doctor's Offices
- On going Medical Treatment
- Physical Therapy and Rehabilitation
- Auto related injuries
- Events: Family gatherings, entertainment and Casino trips
- Airports and sports events
- All of our vehicles are:
- MDOT Certified
- Full Commercial Insurance
- Clean and Regularly maintained as specified and regulated by the state and federal.
- Equipped with GPS's and phones.
Medicaid and Medicare Billing
We receive many requests to bill health insurance, Medicare or Medicaid for transportation services. Unfortunately, we are unable to bill these organizations for services. Transportation services are normally not a covered benefit with health insurance policies. Medicare and/or Medicaid may provide reimbursement to members for transportation services, but we do not bill these organizations directly.
Wheelchair Medical Transportation
Includes the first 5 miles. $2/mile thereafter.
(Multiple Trip Discounts are available.)
Still can't find what you're looking for? Contact Us today and someone will respond within 24 hours.